Hi Wildflower goods ship in 3-5 business days, as items are often made to order. All orders ship via USPS FIRST CLASS, USPS PRIORITY, UPS GROUND OR DHL. Free shipping for orders $75+ includes U.S. Orders ONLY.
We are not responsible for items lost in transit. Claims will need to be filed by the customer for lost items. However, if your items arrive damaged please email a photo of the damages & order number to [email protected]
We are a small-batch business, so return & exchange shipping costs must be covered by the customer. We cannot process the return or exchange unless the customer covers the cost, and refunds exclude the cost of shipping.
We can only accept returns WITHIN 7 DAYS of receipt. Please email a tracking number to [email protected] and ship to:
HI WILDFLOWER LLC, 35 Meadow St, Brooklyn, NY 11206
We require a tracking number for returns. Once your return is received, either a refund or store credit will be initiated.
We cannot accept returns past 7 days of receipt. Thank you!